Inbox and forms
Monitor one business inbox and/or intake forms, classify every request, and extract the data that matters.
Flagship role, founding pilot
Your AI operations employee.
One employee that runs your operational inbox: it watches mail and forms, classifies and routes requests, follows up on unfinished items, and reports what happened — inside a written authority boundary.
The job
Work that repeats, with one owner.
The role owns the recurring operational traffic of a small business and reports what it found, did, cost, and could not finish.
Replies and routing
Draft replies, route work to the right person, and follow up on unfinished items.
Records and reports
Keep an activity record and produce daily or weekly reports. Anything outside its authority is escalated to you.
Operating model
Event-driven. It wakes when work arrives.
The employee does not sit in a loop thinking. A new email, a form submission, or a follow-up deadline wakes it; it does the bounded job, records it, and goes quiet again. A quiet day is recorded as a quiet day — the report says so.
Authority
Automatic where safe. Approval where it matters.
The boundary is written down before work starts.
Automatic
- Reading and classifying incoming mail and forms
- Sorting, extracting, and record-keeping
- Drafting replies for your review queue
- Internal routing and follow-up reminders
- Daily/weekly reporting
Requires your approval
- Important external messages
- Any spending
- Account changes
- Commitments made on your behalf
- Anything outside the written job
Onboarding
A bounded start.
Onboarding establishes the written boundary and ends with the first report.
Fit and authority review
Confirm the inbox/forms in scope, who work routes to, what is automatic, and what waits for approval. Fees and terms are agreed in writing.
Connected and watching
The employee starts monitoring, classifying, and drafting inside the agreed boundary.
First report
What arrived, what was handled, what waited for you, what it cost, and what to adjust.
Fit
Built for a small business with a busy inbox.
If requests arrive faster than they get handled — quotes, bookings, support, intake — this role owns that recurring work inside a written boundary.
Founding pilot
Start the founding pilot$250 setup + $199 per month.
Pay the setup fee to secure your founding pilot slot. Sol emails you to schedule the onboarding call, confirm scope, and agree the written authority boundary before any access is connected.
Not a fit?
Build a Custom AI Employee.
For needs that do not fit this role: custom workflows, tools, permissions, triggers, and reporting. Starting at $500 setup + $299/month, priced by scope.